{"id":1545,"date":"2020-02-16T17:22:58","date_gmt":"2020-02-16T15:22:58","guid":{"rendered":"https:\/\/amanitaeesti.ee\/privacy-policy\/"},"modified":"2024-12-02T09:56:24","modified_gmt":"2024-12-02T07:56:24","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/amanitaeesti.ee\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

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Processing of Personal Data<\/strong>
\nThe controller of personal data for the amanitaeesti.ee online store is SOLVE ET COAGULA O\u00dc, registration number 12471354, located at Haapsalu mnt 39, P\u00e4rnu, Estonia. You can contact us by phone at +372 56647656 or via email at amanitaeesti(at)gmail.com.<\/p>\n

Personal Data Protection<\/strong>
\nSOLVE ET COAGULA O\u00dc processes personal data only for specified purposes and does not disclose it to third parties, except as required by law.<\/p>\n

Privacy Terms<\/h3>\n

These terms constitute the privacy policy of the website www.amanitaeesti.ee<\/a>. They provide users with information on how SOLVE ET COAGULA O\u00dc processes their personal data.<\/p>\n

SOLVE ET COAGULA O\u00dc reserves the right to modify these terms at any time. We recommend users regularly review the privacy policy. The last update to this privacy policy was made on 17.02.2020.<\/p>\n

1. Personal Data We Process:<\/h3>\n
    \n
  • Name, phone number, and email address;<\/li>\n
  • Delivery address for goods;<\/li>\n
  • Bank account number;<\/li>\n
  • Details of purchases (e.g., purchase history, product details, and amounts);<\/li>\n
  • Customer support information.<\/li>\n<\/ul>\n

    2. Purpose of Processing Personal Data:<\/h3>\n
      \n
    • To process orders and deliver goods.<\/li>\n
    • To use purchase history data (e.g., purchase date, product, quantity, customer details) for internal reporting within SOLVE ET COAGULA O\u00dc.<\/li>\n
    • To process bank account details for refund purposes if necessary.<\/li>\n
    • To handle inquiries and resolve issues related to goods and services via email, phone, or other communication channels (customer support).<\/li>\n
    • To process user IP addresses or other network identifiers for the provision of e-commerce services and web usage statistics.<\/li>\n<\/ul>\n

      3. Legal Basis:<\/h3>\n
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      • Personal data is processed to fulfill agreements with the customer.<\/li>\n
      • Customer data is retained until the termination of the customer agreement.<\/li>\n
      • Data required by law (e.g., accounting records) is stored in accordance with legal obligations.<\/li>\n<\/ul>\n

        4. Recipients of Personal Data:<\/h3>\n
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        • Personal data required for payments will be shared with authorized processors, such as PayPal and Stripe Inc.<\/li>\n
        • Name, phone number, and email address are shared with the chosen delivery service provider. For courier deliveries, the delivery address will also be shared.<\/li>\n
        • Data may be transferred to IT service providers to ensure the functionality of the online store or data hosting.<\/li>\n<\/ul>\n

          5. Security and Access to Data:<\/h3>\n
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          • Personal data is stored on servers operated by TimeWeb Company Limited, located in Saint Petersburg, Russia. Data transfer is secured using SSL protocols.<\/li>\n
          • Data may be transmitted to countries deemed to have adequate data protection by the Russian government.<\/li>\n
          • Access to personal data is restricted to authorized employees of the online store, who require it for technical troubleshooting, customer support, or internal reporting.<\/li>\n
          • Appropriate physical, organizational, and IT security measures are implemented to prevent unauthorized access, destruction, or disclosure of personal data.<\/li>\n
          • Data transfer to authorized processors (e.g., delivery or hosting providers) is governed by contracts that ensure the secure handling of personal data.<\/li>\n<\/ul>\n

            6. Accessing and Correcting Personal Data:<\/h3>\n
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            • Users can access and correct their personal data via their user profile on the website.<\/li>\n
            • If a purchase was made without creating a user account, personal data can be accessed through customer support by contacting costumerservice(at)amanitaeesti.ee.<\/li>\n<\/ul>\n

              7. Withdrawal of Consent:<\/h3>\n
                \n
              • If personal data is processed based on customer consent, the customer can withdraw their consent by notifying customer support via email at costumerservice(at)amanitaeesti.ee.<\/li>\n<\/ul>\n

                8. Data Retention:<\/h3>\n
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                • Upon closure of a user account, personal data is deleted, except for data required for accounting or dispute resolution.<\/li>\n
                • Purchase history data is retained for three years if the purchase was made without an account.<\/li>\n
                • Data related to financial transactions or disputes is retained until claims are settled or the legal limitation period expires.<\/li>\n
                • Accounting records are retained for seven years.<\/li>\n<\/ul>\n

                  9. Data Deletion:<\/h3>\n
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                  • Requests to delete personal data can be made by contacting customer support via email. Requests will be processed within one month, and the data deletion period will be specified.<\/li>\n<\/ul>\n

                    10. Data Portability:<\/h3>\n
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                    • Requests for data portability can be made via email. Responses will be provided within one month, including details of the transferable data.<\/li>\n<\/ul>\n

                      11. Dispute Resolution:<\/h3>\n
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                      • The controller of personal data is SOLVE ET COAGULA O\u00dc. For any questions regarding this privacy policy or data processing, please contact costumerservice(at)amanitaeesti.ee.<\/li>\n
                      • Customers also have the right to contact the Data Protection Inspectorate or the courts to protect their data. The Data Protection Inspectorate provides consultations and assistance on personal data protection matters.<\/li>\n<\/ul>\n

                        Payment Processing:<\/h3>\n

                        After placing an order, customers are redirected to Stripe Inc.\u2019s secure environment for payment. Payment details (e.g., card number, security code, and expiry date) are entered in this secure environment. Transactions are authorized using SSL security protocols and additional security programs such as MasterCard SecureCode and Verified by Visa, ensuring that sensitive data cannot be intercepted or altered by unauthorized parties.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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